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Travel Advisor FAQs

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Frequently Asked Questions

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How long does it take to get started?

Getting started can take a few days. Once you complete your enrollment, we begin setting up your accounts in our advisor portal. After you are set up, we will send you a confirmation email with your username and login instructions. Once you log in to the Agent Portal, you’ll be asked to fill out your New Agent forms so we can set you up for commission payments and register you with suppliers. Then you can begin the New Agent courses and learn how to book travel!

Will I be able to compete with internet travel companies?

The correct question is “Are your prices competitive?” and the answer is “YES!” Our company and business model are one of the fastest-growing segments of the travel industry. In fact, according to all travel-related media and publications, the share of home-based agencies has grown over the past decade and surpassed the share of retail location agencies. Our advisors will have access to everything that any other advisor or company would have, plus much more. Many of our preferred travel suppliers will price match, and you will have access to rates unavailable to the public. While our travel products’ prices are competitive, our advisors must differentiate themselves from online booking sites through exceptional service, personal relationships, and travel expertise. Xullu.com has working relationships with some large online travel agencies (also known as OTA), and our advisors may sell their products and earn a commission.

Can I sell airline tickets?

While you can sell airline tickets as a travel advisor, we don’t encourage you to focus your business on selling air. In May of 2002, the airline industry stopped paying commissions to travel advisors. Most companies now charge a small service fee on all airline tickets. You can add a service fee to the price of your client’s ticket. This applies to both domestic and international air travel.

Are there any additional costs that I will incur being a Xullu Travel Advisor?

We realize that many of our new advisors are joining our company to earn additional income, learn the business or purely for personal benefits. Therefore, we don’t want our advisors to spend any more than is necessary. As such, we have designed our system to include everything you need to start and run your own travel business. There are no other costs to join our program. Additionally, all our online training is included in our program at no additional cost to you. If you choose to attend a live event with us or our suppliers (and we hope you do!), those events are an additional cost.

What kind of support do you offer to help me succeed in the travel business?

We realize that most individuals joining our programs have little, and in most cases, no experience in the travel industry. For that reason, all our systems, processes, procedures, education, training, and support have been designed with that in mind. We begin by familiarizing new advisors with our systems. The New Advisor courses, which are web-based, allow you to learn the essentials of booking travel and running a business at your own pace. Our preferred suppliers will invite our new advisors to their live educational webinar, on- site inspections and the educational trips. Our expert support team members are standing by to assist you with any questions.

Why would people use me as their travel advisor instead of just going to the internet or online travel agency?

We get asked this all the time. Our business model is growing for a reason. Unlike travel booking websites, home-based travel advisors can connect clients with the best vacation experiences and provide personal customer service from start to finish. This is especially true on more profitable, complex travel like cruises, family vacations, luxury vacations and international vacation packages.According to travel industry publications, there is a shortage of travel advisors in U.S. and the demand for the experience travel advisors are growing. Most of the affluent travelers preferred to use travel advisor for their vacation plan, not from the internet.

Do you offer travel products marketing support?

Yes, you will have access to marketing tools though our suppliers and experienced staff members who can assist and offer advice on your marketing plan.

Do you provide a consumer booking engine?

Yes, we provide a cloned website that curates the content for you, but it does not allow consumers to book directly off the site. Instead, it will send an inquiry to you so you can be the travel advisor and build that client relationship. A great way to build a client base for your business.

How often are my commissions paid?

Commissions are direct deposited into your account once a month. If you have more than $500 in commissions that month, then you will receive your commissions twice a month. TOP Level Advisors will receive weekly commission payment.

Do you offer Lead Generation (New Customers)?

Yes, we do offer leads. The qualified experienced agents will receive travel leads from our Employee Travel Benefits Program. All the experienced agent must register with lead generation program with Xullu.

Can I start booking travel during my learning period?

Yes! Our support team members will work with you to make sure you have a solid foundation. Once they feel you are ready, they can help walk you through your bookings, step by step.

Can I get discounts on my own travel?

As a travel advisor with Xullu.com, you will have access to information that is not necessarily available to the public. If you are flexible on your dates and destinations, you may travel at substantially discounted rates. These types of savings are generally associated with In-House trips and are made available to Xullu advisors for the purpose of learning and personal experiences.

Do you offer FAM trips?

Yes, there are discounts and FAM trips (familiarization trips) available through travel suppliers, industry organizations, Government Tourism Board, and in-house FAM trips for our own advisors. The IATAN/EMBARQ card credential may be required on some FAM trips.  This card will be available to our advisors after advisors make at least $5,000 in commission in a 12-month period or take some courses offer by CLIA towards your certification.

Will I make money in the first year?

The plenty opportunity is there to receive commissions in the first year. However, it is not likely that you are going to make a livable income in the first year for a new advisor without any client base. As a new advisor, the first year is to learn about the travel industry, supplier products and booking processes as well as build up your client base. Create your own niche markets with the help of our coaches, you may be on a fast-track to success of owning your own travel business.

How do I make money as a travel advisor?

When you make travel bookings for yourself or your clients (with help of our experienced travel advisors for the newbies), our travel suppliers will pay a commission on the travel sale amount. The exact commission percentage can vary between 5% and 35%, with the average being around 14 to 15%. Whatever commission we receive, we pay our advisors based on the level of the program participation. Frequently our preferred suppliers offer cash bonuses, incentives or perks, our advisors keep 100% of all the perks by our suppliers on top of the commission for the bookings.

Do I need a seller of travel (SOT) license?

Yes & No, currently 4 states require a Seller of Travel (SOT) license based on the location of your business and customers. We will assist a new advisor with all the SOT requirements or new agent may use our SOT licenses to obtain simple sub-licenses. It is the advisors’ responsibility to check the registration requirements of owning a travel business in your state, just like any other business.

Do I have to get a license or certification to become a travel agent/advisor?

No, there is no specific license or certification required to become a travel advisor. By being a member of the Xullu Home=Based Travel Agent Program, you will be able to book travel using our travel industry licenses, certifications or our preferred contracts with travel suppliers.

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